Welcome to Sami Blades! These Terms and Conditions outline the rules and regulations for using our website (www.samiblades.com) and purchasing our handmade knives, swords, axes, chef knives, kitchen knives, and cutlery items. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions.
1. General Terms
- By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian to make a purchase.
- We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice.
2. Product Information
- All our products are handmade and unique, so slight variations in design, color, or texture may occur.
- We strive to provide accurate descriptions and images, but we do not guarantee that product colors and details will be exactly as displayed on your screen.
- Our products are sharp and potentially dangerous. Buyers are responsible for using them safely and legally.
3. Orders & Payments
- All prices on our website are listed in USD and may be subject to change without notice.
- Orders are confirmed only after full payment is received.
- We accept various payment methods, including Card Payments and Stripe. Payments are processed securely through third-party providers.
- If an order is canceled before shipping, a full refund will be issued. If an order has already been shipped, our Return & Refund Policy applies.
4. Shipping & Delivery
- We ship worldwide. Shipping costs and estimated delivery times are calculated at checkout.
- International customers are responsible for any customs duties, taxes, or import fees in their country.
- We are not responsible for delays caused by customs, weather, or courier services.
- If a package is lost or damaged in transit, please contact us at contact@samiblades.com, and we will assist in resolving the issue.
5. Returns & Refunds
- Customers may return eligible items within 7 days of receiving their order.
- Custom-made or personalized products are non-refundable unless defective.
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- For more details, please refer to our Refund & Return Policy.
6. Warranty & Liability
- Our products come with a limited warranty against manufacturing defects. Normal wear and tear, misuse, or improper handling are not covered.
- Sami Blades is not liable for any injuries, damages, or losses resulting from the misuse or improper handling of our products.
- It is the buyer’s responsibility to comply with local knife laws and regulations before purchasing our products.
7. Intellectual Property
- All content on this website, including images, logos, text, and designs, is the property of Sami Blades and is protected by copyright laws.
- You may not copy, modify, distribute, or reproduce any content from this site without prior written consent.
8. Privacy Policy
- Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Governing Law
- These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be handled in the appropriate courts of Pakistan.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📞 Phone: +92-306-9733569
📧 Email: contact@samiblades.com
🌐 Website: www.samiblades.com