Shipping policy

Shipping Policy

Sami Blades

Thank you for shopping with Sami Blades. We are committed to providing clear shipping information and helping ensure that your order reaches you safely. This Shipping Policy explains our order processing procedures, shipping options, delivery estimates, shipping costs, international customs requirements, and how to contact us if you need assistance.

1. Order Processing

Orders are processed as soon as reasonably possible after payment confirmation, unless otherwise stated on the product page or during checkout.

Processing times may vary depending on product availability, order volume, customization requirements, payment verification, and other operational factors.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order ships, we will send a shipping confirmation email containing tracking information when available.

Order processing time is separate from shipping and delivery time.

2. Shipping Methods and Estimated Delivery Times

Available shipping methods and estimated delivery times are displayed at checkout based on your shipping destination and selected products.

Delivery estimates begin once your order has been dispatched and are not guaranteed delivery dates.

Actual delivery times may vary due to:

  • Carrier processing and transportation delays

  • Weather conditions and natural events

  • Customs inspections and import clearance

  • Public holidays and peak shipping periods

  • Incorrect or incomplete shipping information

  • Product specific shipping restrictions

  • Other circumstances beyond our reasonable control

We will make reasonable efforts to assist customers experiencing shipping delays.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on your delivery destination, package weight, product dimensions, and selected shipping method.

Free standard shipping may be available for eligible orders when expressly displayed on our website or at checkout.

Any applicable shipping charges will be shown before you complete your purchase.

4. Shipping Destinations

Sami Blades currently offers shipping to the following countries, subject to product eligibility, applicable laws, and carrier availability:

Australia, Austria, Canada, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, and United States.

Shipping availability may vary depending on the product and destination.

Certain knives, swords, axes, and related products may not be eligible for shipment to specific countries, states, provinces, or regions.

The availability of a destination at checkout does not override applicable legal or carrier restrictions.

We reserve the right to decline or cancel an order when we cannot lawfully or safely ship the product to the selected destination. If we cancel an order for this reason, we will refund the applicable payment in accordance with our Refund Policy and applicable law.

5. International Shipping, Customs, Duties, and Taxes

International shipments may be subject to customs inspections, import restrictions, duties, taxes, and carrier processing fees.

Where available, applicable taxes and import charges will be displayed and collected at checkout.

If duties, taxes, or import fees are not collected at checkout, they may be payable before or upon delivery and are generally the customer's responsibility unless otherwise stated or required by applicable law.

Customers should review their local import requirements before placing an order, particularly when purchasing knives, swords, axes, or related products.

Canada

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees.

If applicable taxes and import charges are collected at checkout, the charges collected will be displayed before the order is placed.

If these charges are not collected at checkout, additional amounts may be due before or at delivery and will generally be the customer's responsibility unless otherwise stated.

United Kingdom

Orders shipped to the United Kingdom may be subject to VAT, customs duties, import taxes, brokerage charges, and carrier handling fees.

Where available, applicable charges will be calculated and displayed at checkout.

If checkout states that duties and taxes are prepaid, the specified charges will be prepaid according to the shipping arrangement.

If duties and taxes are not prepaid, additional charges may be assessed before or upon delivery.

Customs authorities and carriers determine applicable import charges, and customs processing may delay delivery.

European Union

Orders shipped to European Union countries may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees.

Where available, applicable charges will be displayed and collected at checkout.

If checkout expressly states that duties and taxes are prepaid, the specified charges will be prepaid under the applicable shipping arrangement.

Otherwise, customers may be required to pay additional import charges before or upon delivery.

Import charges may vary depending on the destination country, product classification, declared value, country of origin, and shipping method.

Customs clearance may also affect estimated delivery times.

Other International Destinations

Orders shipped to other supported international destinations may be subject to applicable customs duties, taxes, import fees, and carrier handling charges.

Unless collected at checkout or otherwise stated, these charges are generally the customer's responsibility.

6. Restricted Products and Shipping Regulations

Sami Blades sells products that may be subject to special shipping, possession, age, or import requirements, including knives, swords, axes, and related accessories.

Shipping availability depends on applicable laws, customs regulations, and carrier policies.

We may request additional information when reasonably necessary to verify order eligibility or comply with applicable legal requirements.

We may refuse, hold, or cancel orders when:

  • The product is prohibited in the destination jurisdiction.

  • The selected carrier does not permit shipment of the product.

  • Required legal or shipping conditions cannot be satisfied.

  • Necessary customs documentation or verification is unavailable.

  • The order cannot otherwise be fulfilled in compliance with applicable laws.

Customers are responsible for complying with applicable local laws regarding the lawful purchase, importation, possession, and use of the products they order. This does not limit any rights or responsibilities imposed on Sami Blades by applicable law.

We do not intentionally mislabel or misdeclare products to avoid customs, shipping, or legal restrictions.

7. Order Tracking

Once your order has shipped, we will send a shipping confirmation email with a tracking number and tracking link when supported by the shipping method.

Tracking updates may take time to appear after shipment.

If you have questions about tracking information, contact us at contact@samiblades.com.

8. Shipping Address Accuracy

Please review your shipping address carefully before completing your purchase.

If you discover an error, contact us as soon as possible at contact@samiblades.com.

We will make reasonable efforts to correct the address before dispatch, but changes cannot be guaranteed once an order has shipped.

If a package is returned because of an incorrect or incomplete address, we will contact you regarding available reshipping or refund options.

Any additional shipping charges will be handled in accordance with applicable law and our published policies.

9. Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or significantly delayed, please contact us at contact@samiblades.com with your order number and relevant details.

For damaged deliveries, please retain the packaging and provide photographs of the package and damaged items when reasonably possible.

We will review the situation and assist with carrier inquiries or claims where appropriate.

Available resolutions may include replacement, refund, or another remedy depending on the circumstances, product availability, and applicable consumer protection laws.

Nothing in this policy limits your statutory rights concerning lost, damaged, undelivered, or nonconforming goods.

10. Customs Delays and Import Restrictions

International shipments may be inspected, delayed, refused, or held by customs authorities.

Sami Blades cannot guarantee customs clearance or specific clearance times.

If an order is affected by an import restriction, we will review the circumstances and communicate available options.

Any return, cancellation, or refund will be handled according to applicable law, the circumstances of the shipment, and our Refund Policy.

We do not guarantee reimbursement of customs duties or third party fees paid directly to customs authorities or carriers, except where required by law.

11. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at contact@samiblades.com.

We may be able to accommodate changes before the order has shipped.

Once an order is in transit, we generally cannot change its contents or delivery details.

Approved refunds will be processed promptly to the original payment method where possible, in accordance with our Refund Policy and applicable law.

12. Delivery Issues and Customer Support

If you have concerns about delivery, tracking, shipping charges, or product restrictions, our customer support team is available to assist you.

Please include your order number and a brief explanation of the issue so we can review your request efficiently.

13. Contact Information

Sami Blades

Email: contact@samiblades.com

Website: https://samiblades.com

Contact Information Policy: https://samiblades.com/policies/contact-information

For questions regarding shipping, delivery, customs, or an existing order, please contact us using the email address above.

14. Shipping Policy Updates

Sami Blades may update this Shipping Policy to reflect changes in shipping services, operational procedures, applicable laws, or carrier requirements.

The version published on our website will apply subject to applicable law and any terms agreed upon at the time of purchase.

Last Updated: November 2, 2026